Frequently Asked Questions
Are the trucks covered
by a warranty?
Yes. All our pallet trucks carry a full 2 years major parts
warranty.
Does the truck have an overload valve?
Yes. Plus the Challenger features a stepless descent to prevent
loads dropping too quickly
Do you do a next day delivery?
Yes. Trucks can be sent on our usual 3 - 4 day delivery or
orders before 15.30 hrs can be sent for delivery Next Day.
Which size pallet truck do I need?
There are two standard sizes in the UK. Then a third option.
-
Firstly is the "standard"
that fits pallets sized 1000 x 1200 (40" x 48")
or commonly known as the blue Chep pallet (yes, they are
blue!). The trucks overall width from the outside of one
fork to the outside of the other is 680mm (27") approx.
The standard length is 1000mm (40"), a longer 1220mm
(48") is also available.
-
Secondly the Euro size.
This fits standard Euro sized pallets (800mm x 1200mm)
the trucks overall width from the outside of one fork
to the outside of the other is 540mm approx. The standard
length is 1000mm (40"), a longer 1220mm (48")
is also available.
-
A third width is commonly
called the "Printers Truck" it is mainly used
in the printing industry and the trucks overall width
from the outside of one fork to the outside of the other
is 450mm (17") approx. The standard length is 1000mm
(40"), a longer 1220mm (48") and a shorter 900
((35") are also available.
In the event of a problem
can you fix the truck for us?
Yes. Help can be given either over the phone, by returning
the truck to us, or if needed, by arranging one of our engineers
visit your premises.
Do you do a range of different sizes?
Yes. Three different widths, and six different lengths are
available!
Can you make special sizes to order?
Yes. Virtually any size pallet truck can be made to your specifications.
Can I choose different wheels?
Yes. In our Challenger 25 range you can choose from Nylon,
Polyurethane Metal or Rubber wheels. And a choice of single
or tandem load rollers is available.
What different capacities do you do?
Three. 2000kgs, 2500kgs and 3000kgs capacities available ex-stock.
Are the trucks powder coated?
Yes. All our pallet trucks have a luxuriant powder coated
paint finish
Do you do trucks with brakes?
Yes. A choice of a footbrake, a ratchet "bike" style
brake or a "T-Bar" dead mans brake is available
on any size in the Challenger 25 range.
Is the Challenger pump unit reliable?
The quality Challenger pump unit is fitted to all our hand
pallet trucks. It is totally sealed against air moisture and
dirt. Thousands have been sold worldwide.
Is the Challenger easy to repair?
In the event of maintenance The Challenger is one of the most
recognised pump units in the world and internationally known
as being easy to maintain.
Are spare parts readily available?
Yes. All spare parts for the Challenger are held in stock.
Orders are same-day despatched by mail or special delivery.
Do you do hand pallet trucks for the Food Industry?
Yes. The Challenger is available with a Galvanised chassis,
or a FULL Stainless Steel version with stainless steel pump
unit and chassis.
Can you do pallet trucks in other colours?
Yes. We can paint our trucks so they can be differentiated
by your company department, or specifically to match your
company's colours. Trucks can also be personalised with your
name or serial number.
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